Privacy Policy

Greenstone Builders Inc. ("Greenstone," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through this website, how we use and protect it, and the choices you have. It applies to greenstonebuilds.ca and any enquiries you send us through it.

By using this website or submitting a form, you consent to the practices described in this policy.

Information we collect

We collect information in two ways:

Information you provide. When you fill out our contact or quote form, we collect the details you choose to give us — typically your name, email address, phone number, the service you're interested in, and any message or project details you include. You control what you share; you don't need to provide more than you're comfortable with to reach us.

Information collected automatically. Like most websites, our hosting and analytics tools may automatically record limited technical information when you visit — such as your IP address, browser type, device type, referring page, and the pages you view. This is used in aggregate to keep the site secure and understand how it's used.

How we use your information

We use the information we collect to respond to your enquiries and provide quotes, communicate with you about your project or our services, operate and improve the website, and meet our legal and record-keeping obligations. We do not sell, rent, or trade your personal information, and we do not use it for unrelated marketing without your consent.

Cookies & analytics

This website may use cookies and privacy-respecting analytics to understand aggregate traffic and improve your experience. Cookies are small files stored by your browser; you can disable them in your browser settings, though some parts of the site may not function as intended. We do not use advertising or cross-site tracking cookies.

How we share information

We share personal information only as needed to operate our business, including with trusted service providers who help us run the website and communications — for example our website host, form and email delivery providers, and analytics tools — who are permitted to use it only to provide those services to us. We may also disclose information where required by law, to enforce our rights, or to protect the safety of others. We do not sell your personal information to third parties.

Data retention

We keep personal information only for as long as necessary to respond to your enquiry, fulfil the purposes described in this policy, and satisfy any legal or business record-keeping requirements. When it is no longer needed, we take reasonable steps to securely delete or anonymize it.

Data security

We take reasonable administrative, technical, and physical measures to protect your information against loss, misuse, and unauthorized access — including serving this site over encrypted HTTPS connections. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Your rights

Under Canadian privacy law (including PIPEDA) and applicable Ontario legislation, you have the right to access the personal information we hold about you, request corrections to inaccurate information, and withdraw your consent to our use of it, subject to legal or contractual limits. To exercise any of these rights, contact us using the details below and we will respond within a reasonable timeframe.

Third-party links

Our website may link to third-party sites or services (such as social media or a video provider) that we do not control. This policy does not apply to those sites, and we encourage you to review their own privacy policies.

Children's privacy

This website is intended for a general, adult audience and is not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version, with its effective date, will always be posted on this page. Please check back periodically.

Contact us

If you have questions about this policy or how we handle your personal information, contact us at home@greenstonebuilds.ca or 289-475-5735. We serve Toronto and the Greater Toronto Area.